Terms of Use and Electronic Digital Services Agreement
1. Acceptance and legal effect
This instrument is a binding electronic contract between More Digital (operated under the Digital Corp. brand) and the customer at the moment payment is confirmed.
By accessing the site, using any official support channel (website, email, or other means we provide), or making a payment, you declare that you:
- Have read these Terms in full
- Understand their content
- Agree freely, knowingly, and unequivocally
- Have full legal capacity to contract
Under Brazilian Civil Code rules, electronic manifestation of intent has full legal effect.
More Digital may update these Terms at any time. Please review them periodically. The version at maisdigi.com/en/terms controls.
2. Scope and nature of services
More Digital provides digital social growth services, including followers, likes, views, shares, saves, impressions, story views, and profile visits, for Instagram and TikTok as listed in the store catalog.
Services are digital, personalized, fulfilled on demand, and tied to the information you provide.
We never ask for your Instagram or TikTok password. Only the @ or the post/reel/video link needed for delivery.
You are solely responsible for:
- Providing the correct username and/or link
- Keeping the profile public and accessible during fulfillment
- Not changing the username while the order is processing
- Not deleting the profile or content linked to the order
- Not applying country or age locks that block delivery
Failure to deliver due to your error, omission, or changes does not create a refund right.
3. Payment, start of work, and timing
English checkout is priced in USD and paid with crypto via Cryptomus. The Brazilian store uses PIX via Woovi. The price is the one shown at checkout for the selected pack.
Processing begins after the payment provider confirms funds. Start and completion times depend on supplier availability and on the social network itself, and are therefore not guaranteed.
By completing the purchase you authorize start of work, acknowledge the service is personalized, and agree cancellation is not available after processing begins.
Completion time varies by service type, volume, and system load. Small metric swings from platform audits or updates are not a service failure.
You receive an order code (e.g. MD-XXXXXX) and can track status at maisdigi.com/en/track.
4. Cooling-off / cancellation
Under Brazilian Consumer Defense Code art. 49, the cooling-off right does not apply when service execution starts with the consumer’s express consent.
After you accept these Terms and pay, you authorize execution. Once processing starts, the digital service is considered consumed. No cancel, return, or refund after processing starts, except under section 6.
5. Exchange policy
“Exchange” means technical operational adjustments only. It is not a cooling-off right, not an automatic refund, and not a contract cancellation.
6. Refunds (limited exceptions)
Refunds may be reviewed only when:
- The service did not start, and
- Support could not resolve the issue
Outside those objective cases there is no refund for dissatisfaction, change of mind, or claimed lack of awareness.
7. Refill guarantee (followers only)
Applies only to eligible follower services (packs with the refill badge on the card), and only if:
- The drop is more than 20% of what was delivered — and, in any case, more than 50 followers
- Request is made after 24h from full delivery
- Within a maximum of 30 days
- Profile stayed public with the same username during and after delivery
After we request it, refill can take up to 7 business days. We only check the profile after that window. We do not open a second refill on the same ticket.
Refill may not start if Instagram is still cleaning the account, if older followers (not from this order) dropped, if the profile is private, or if the username changed.
One refill per order. Likes, views, shares, saves, impressions, stories, and profile visits have no refill guarantee. Packs without the badge (including API services with refill disabled) have none either.
8. Improper chargebacks
Opening a dispute or chargeback after the service started or finished is a contractual breach. We may block the customer, keep technical proof of delivery, and take administrative or legal action.
9. Liability cap
We are not responsible for platform penalties, algorithm changes, third-party actions, profile blocks or deletions, or natural metric swings. Liability is limited to the amount paid for the service. No lost profits, indirect damages, or moral damages claims arising from the service.
10. Email communications
By providing your email at checkout and paying, you authorize More Digital to send:
- Operational order emails (code, status, open payment, support, confirmations)
- Commercial emails with store offers and combos, in moderate volume
Processing follows the Privacy Policy (LGPD). You may stop commercial emails anytime (unsubscribe link or WhatsApp support), without affecting necessary emails for an open order.
11. Combos and promotions
Promo packs or combos offered by email or a special page may have their own rules (e.g. 1 purchase per email, included items, fixed price). Those rules appear in the offer and checkout and form part of these Terms when you complete the purchase.
12. Privacy
Personal data processing is described in the Privacy Policy.
13. Claims window
Any claim must be filed within 30 days after order completion. After that, the service is deemed finally accepted.
14. Venue
Disputes are subject to Brazilian law and the competent courts under applicable consumer or civil rules.